375Fox
AH legend
- Joined
- Feb 19, 2020
- Messages
- 4,076
- Reaction score
- 13,459
- Location
- Pennsylvania
- Media
- 172
- Hunted
- Zambia, Namibia, South Africa, Zimbabwe, Cameroon
If it’s who I think it is make the phone call and say who you want to speak with you will be connected in one minute. Make the phone call there will be no caller 35 and 3 hour wait. Making posts alluding to a problem before you’ve taken all steps to fix it isn’t professional either, regardless of how they answer their emails.I'll definitely name drop them once this is resolved.
I'd agree. I was surprised when they doubled down on the delivery date when they told me they'd look into the charges. I'd like to call them, but the only phone number shown for any of them people I've spoken to is a corporate number associated with the parent company. I'm not quite at the level of exasperation needed to brave call trees and "you are caller number 35. Please remain on the line. Your estimate remaining wait is...3 hours" yet.