Outdoorbound
AH senior member
I have been a bit hesitant to chime in on this post having been an individual that wrote a positive report based on my visit with Motshwere. A little worried I would get both barrels from everyone if I shared a story that differs from what everyone has watched. I want to start with stating that I do not support the behaviors of many of those in the videos and I agree that the videos do not represent the sport we all enjoy well at all. I do feel compelled to state that my experience was absolutely nothing like the ones in the videos. I was clear with my PH what I was expecting to experience and I felt they did all they could to accommodate my requests, as they did with others in our group. Many of my hunts consisted of hours on foot and were quite difficult (To the point that my wife was telling me it wasn't going to happen and we needed to give up) but again I was clear with what I was looking for in my hunt. Do outfitters change their ways based on clients requests, I cant speak to that but in my few trips over my outfitters have always hunted the way I chose to hunt. I was not able to harvest a few animals that I went over looking for so if their goal was to take money from me they failed because I would have gladly taken a few more animals had the opportunity presented itself. A question I have for many on here is what role does the client play in these situations? As many have stated, there are individuals that head to Africa with no other goal than to kill as many animals as possible. As a business owner, would you accommodate their requests? If a clients goal was to drive around all day, shoot as much as they could from the truck, would you accommodate or refuse to take their money? When you are in a customer service industry, where do you draw the line? Are hunting style, means and methods questions you are discussing when you book a new client, i have never been asked such questions. If a new client arrived and this behavior was their expectation, would you accommodate their request? I completely agree that several of the videos didn't need to be displayed publicly but also feel that some people what their 5 minutes of fame and they feel like this will help them accomplish that. We all see it in social media and YouTube, people wanting to be famous and making questionable decisions in the process. Motshwere treated me, my family and friends very well and went the extra mile to make our trip as memorable as possible. Although there was one other group in camp with us, it actually made for an enjoyable experience, it was nice to meet some new people and share stories. No I don't work for Motshwere nor have i been asked to share my experience, just had quite a few question that i was hoping some on here could answer in regards to best practices and behaviors in a customer service based industry.