Glad you had a great handling experience with coppersmith. Once again...the problem wasn't with the broker. Broker went above and beyond to try and fix the problem. I'm not changing from a broker that has been tried and true multiple multiple times. Simply wanted to let others know about potential issues with shipments coming into Houston if F&W don't want to work. Like previously stated, I'm US military and our systems do go down, but they aren't down from 0900-1900 like F&W claimed. Yeah I could have used a different broker that has storage, but once again DT Gruelle did everything they could to help even calling after I did to try to get fees waived due to a problem out of our control. Then because of the issue paid half the storage fee. Like said before, I've used them multiple times now and have a buddy that has used them a ton of times with zero issues on their end. If anything ever happens it's due to F&W not doing their part. I understand what yall are saying about using a different broker with storage, but as good as DT has been to me and friends I don't really want to change. Not to mention my taxidermist and where my capes are tanned are right down the road. Plus DT is cheaper than a lot of prices I see posted her for others!