PHOENIX PHIL
AH ambassador
I’ve flown on QA twice out of Houston. First trip was in 2019. In spite of having confirmation email for my rifles, they didn’t at check-in. This caused a bit of a delay getting checked in, but not too bad and it was resolved shortly. Somehow they also got our seat assignments switched without telling us, this was more bothersome. Fortunately we noticed this while waiting at the gate for the flight and got it resolved. We did get a hotel room in Doha for the layover and that was a bit pricy. On return, the check-in process was a bit longer than needed with the weapons. Overall I was still pleased with the overall experience and the price at the time was difficult to beat.
Second trip was this past October to Uganda. Only complaint on this trip was again at check-in at Uganda for trip back, slower than it needed to be for certain. Again the price was hard to beat. The flights and the planes have been all I could expect.
The only other airline that has competed in my mind for quality of service combined with price is Emirates. Emirates is also the only airline where check-in for the return leg had a person of competence at the counter and she knew my name before I got there and addressed me as such. All other airlines could learn from them on that has been my experience.
But I would fly with Qatar again and in fact is at the top of my list. Emirates fell out of favor during the Covid years, but prior to was well regarded. I hope they’re back now.
Second trip was this past October to Uganda. Only complaint on this trip was again at check-in at Uganda for trip back, slower than it needed to be for certain. Again the price was hard to beat. The flights and the planes have been all I could expect.
The only other airline that has competed in my mind for quality of service combined with price is Emirates. Emirates is also the only airline where check-in for the return leg had a person of competence at the counter and she knew my name before I got there and addressed me as such. All other airlines could learn from them on that has been my experience.
But I would fly with Qatar again and in fact is at the top of my list. Emirates fell out of favor during the Covid years, but prior to was well regarded. I hope they’re back now.