This is infuriating.The protrusion on the far left is from the muzzle of my carbon barreled Weatherby Carbon Ti. The circular “dent” in the middle is obviously from the gun case being rammed against a piece of pipe that Delta probably had laying on the tarmac somewhere. The protrusion on the right is from the regulating tab (which is soldered in place between the barrels of my double rifle) being slammed into the end of my case. I raised hell with Delta and they got the Delta manager to come and tell me that “we don’t cover dents” ! I told him I wanted his business card and he said he didn’t have one on him. I said, fine, I’ll just take a photo of your employee ID tag on your neck. That’s when he wheeled around and covered it up. This pic is all I have of “Barry” from Delta Airlines at SeaTac. I am writing all of this because some of you wanted my opinion on this case after I used it a bit. I believe the case did its job well and I doubt that a polymer case would have contained the rifle barrels as well as this aluminum one did. Some of you were concerned that the protruding wheels would be fragile. I did not find this to be an issue after two safaris. However, On my recent safari to TZ, Qatar airways did find a way to grind a flat spot on one of the wheels so now it sounds like a boxcar rolling down a dilapidated track when pulling it through the airport. I added a picture of “Barry” from Delta at SeaTac just to give him some Exposure.
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Accidents can and do happen. But at least the airline should stand behind their customer service and provide a solution.
However with the looks of that impact, I fear this was not an accident. That is a very considerate amount of force applied.
The idiot in the picture, should focus more on taking responsibility, rather than getting fake tans.