Finally got my deliquent bag. This was originally lost by United on May 26. The lost bag report was created, the bag was located in Denver and shipped to Edmonton that night arriving at 2am. I got the call informing me that my bag had arrived and cleared customs May 29. United agreed to ship the bag on the bus and I was given a was given a tracking #. May 31 still no bag. United custmer service called, they say they have no record of the lost bag report and ask me to go to the airport and fill one out. I explain that I am 2 1/2 hours and $75 of gas from the airport and have already filled out the report and received correspondance from them about it, they are not concerned and refuse to give me the direct phone number for United at the Edmonton airport. I phone greyhound, they have no record of the tracking number, and they say since it is coming from an airline to wait a week, I comply. Still no bag, I phone greyhound and United both in vein, United still refuses to give me a phone number for Edmonton operations, I "simply" need to go to the airport and fill out a new report. I bypass the idiots and call Edmonton international airport customer service who give me no hassle and the number to United Edmonton terminal and United baggage counter (should have done this a week ago). The lady at the United baggage counter is deighted that I have called because the airline tags have been removed from my bag and the work order closed when the bag was supposed to be dropped off at Greyhound (bus). She gets it on the bus and it arrives the next morning (our bus depot is only open certain days and limited times so I could not pick up right away).
The lady in Edmonton was quite helpful and nice. The rest of United baggage services are a bunch of imbiciles. Who ever heard of refusing to give the number of the baggage counter that has your bags? Thats top secret information, only the 800 number is to be used for my "convenience".
Reason #1,000,001 not to put fragile or valuable items in your checked baggage. Se attached photos. Other than being old this scale was in perfect shape before the trip, now unusable. Yes those are dents, this scale is old and as such the metal was actually THICK. I am just glad it was not my spotting scope or something.
LOL just venting.