Firebird
AH legend
I would like to use this thread to comment on an issue I had with a Remington rifle. I bought a brand new still in the box Remington in .30-06. One of the cool ones with the bull barrel touted as a long range set up. Took it home and pulled it out and the barrel was clearly not straight. Scratched my head as the box had no dents and finally took it back to the reputable gun dealer. Laid it on the counter and a group of salesmen gathered around. They contacted the area rep for Remington and he wasn't far away so they asked me to stay. I agreed to another new rifle, same model etc. New box, opened in front of the group of salesmen and sure enough, another bent barrel-visible without using a tool to check it. We opened six boxes total and all bad barrels. Sales rep came, shrugged his shoulders and suggested I try a .300 instead. I did not purchase a rifle and honestly it tainted my opinion of the brand. Sales rep could have offered a gift cert to mcdonalds and it would have been something, instead he just looked stupid in front of all the salesmen and a group of customers.
Poor quality assurance, faulty product, poor face to face contact equals loss of customer.
Poor quality assurance, faulty product, poor face to face contact equals loss of customer.