It's a shame that this happens way too often. I have been a victim of this scam, and paid a bunch of money for some piss poor taxidermist work, that even me without any experience could have done much better.
I just finished reading all 7 pages on this post. On the bright side, I think that NB is learning from all this, and he is trying to salvage some of his reputation by now trying to work with the customer. Late or not, I'll have to give NB the benefit of the doubt, and that he is being genuine about reimbursing the cost of the taxidermist to the customer. I believe the OP should get a couple of quotes on what it would cost to fix these animals, and have NB pay for those repairs. At the end, everyone is happy.
I wish Highveld Taxidermist would have suggested that to me. Highveld's fix to their piss poor taxidermist was for me to ship the animals back to him (on my on own dime), so his business could fix them, and then I would have to pay for those mounts to come back to America. Yeah, that really made a lot of sense.
For anyone new here who is reading this post, my recommendation for your trophies would be to bring them home, and have someone in the states do the work. If the work is piss poor, you are in the same state/country to fight back and get your stuff fixed. Learn from all this, like some of us have learned the hard way.
Good luck to both parties, and hope you guys can reach a satisfactory fix to this nightmare.
Well this post makes me feel a little better. My outfitter has all of his clients work with Highveld. After reading comments on here I decided to have them dip and pack and send everything back here for mounting. They are currently at the tannery in the US.