Gracey Travel

I am sure that there are a lot of faithful followers and users of Gracey Travel. I have been a customer for over 20 years and have booked many flights and trips. (don't tell anyone but sone of these trips were not about hunting).
Here's what I wanted to share with out going into too much detail. My direct flight from Newark to Johannesburg was cancelled.
Now I needed to change all my connecting flights as well as the hotels and excursions I had already booked in Victoria Falls.
Gio and Debbie and all the staff at Gracey travel pulled an all nighter to get all my flights changed and to reschedule my excursions in Vic Falls, so I didn't miss trips though I had one day less in Victoria Falls.
It was truly amazing how Debbie and her staff put all this together in record time.
I true test of a service company like Gracey Travel is not how they handle things when they run smoothly, BUT how they react when things turn to poop!
My hats off to Debbie and her staff at Gracey Travel. They really came through when the chips were down.
Have used them for over ten years without a doubt they are first class all the way .
 
Sure it can happen with any of them. What's the probability, . .
So far my probability is 100%. But in the end, all the flights worked out on time with guns. BA and Qatar are my first choice, with Emirates a close third. (If Emirates was “One World” they would be first choice.)
 
I’ve always had good results with Gracy.
 
My wife and I returned in May from a 10-day Cape Buffalo hunt in S.A.. Then a full 3 day tour in Victoria Falls. Gio at Gracy travel ramrodded the trip. His team leader at Joberg waiting with a sign when we deplaned. Walked us right to our hotel in the airport. Another member of the team met us in the morning to walk us to our departing gate as well, The true test was when we left for home...tired and travel weary 14 days later. Gracy staff were waiting for us when we arrived from Vic Falls in Joberg. They walked us through huge lines of people waiting to the front of the line to check in. When our Gracy guide was questioned by a passenger as to why we could do this, "VIP clients!" Gracey Travel made our adventure worry and stress free. I wouldn.t do a trip of this magnitude without them!
 

Forum statistics

Threads
62,052
Messages
1,361,994
Members
118,039
Latest member
Emanuelsoype
 

 

 
 
Top