Quick background. I had two trips to Bots booked last year (2020) on QR. Booked tickets myself, direct on QR's website. Per several calls and emails with QR Customer Service, I was provided with a specific QR Customer Service email address. I was instructed to email:
1 - copy of passport(s)
2 - copy of e-Ticket(s)
3 - copy of firearm licence (4457)
4 - copy of "Invitation/Motivation" ltr from PH/Outfitter.
Did that for both 2020 trips (June and Aug). Received "non-automated" replies back from QR Customer Service that all was "in the system" but the actual permit would not be issued until 72-hours before the actual transit. Both trips got CNX'd by Rona.
This year, I have 3 trips on the books. This one in two weeks was short notice. Booked my tickets again, direct off QR's website, sent the same documents to the same QR email address from last year. This time, received an auto-response back that email address was no longer monitored.
After a week+ of multiple phone calls and emails, including the QR Consulate in Wash DC. I got the PFCDOHA email address you got from your agent. Emailed all the docs to them and the other three addresses above. All three didn't bounce back and just a few minutes ago I got an acknowledgement from PFCDOHA that to send them a filled out and signed "Declaration of Surrender of Firearms" form (attached below) to them too. Done. So.....
It looks like the code may be cracked.....guess I'll find out in two weeks. Anybody know of a good bail bondsman or barrister in Doha....just in case.......do they even do bail or just feed you to the fishes? LOL.
The QR call center I was talking to LAST YEAR was based out of their office in NY. That was closed down mid last year. The NY call center people told me AT THAT TIME "technically" pre sending the docs to Doha was not required. When you checked in with the QR agent, they copied the same docs and forwarded them to Doha and the transit permit was done while you were in flight. They did say though that sometimes things got screwed up, national holiday, someone out sick or just not holding up their in Doha and the flier would have "issues" with the firearm transit.
New call center is definitely NOT based in the US.