Bertram USA, Scam or Ligit?

[Rafiki]

I've been looking for some hard-to-find brass and discovered what II need advertised on the Bertram USA site. I'm concerned about placing an order because their only contact information is an email address; no address or phone number that I could find. I did make an inquiry using the email address provide and did get a reply but when I had an additional question I got nothing back. They have a Facebook page that looks ligament but these days looks can be deceiving so I remain skeptical.

Has anyone had dealings with these people?

 

[Hogpatrol]

If their payment methods are electronic only, i.e. Zelle, PayPal, Venmo, etc., odds are it's a scam site.
Edit: An option for a credit card is no guarantee either.

If you're looking for Bertram brand brass, best to go through a reputable site like Graf's or Midway.

Bertram Brass - Graf & Sons

www.grafs.com

 

[norfolk shooter]

I agree with @Hogpatrol

 

[Kdgj]

I bought some brass from them in mid-March. Order shipped within 14 days. I thought they had a phone number on their website. I got an email receipt after the order. They sent me an ups notice when it shipped. Also, I asked for an email when the brass was available. They sent me an email when the brass was available (about 4 months later).

Ken

 

[Hogpatrol]

I bought some brass from them in mid-March. Order shipped within 14 days. I thought they had a phone number on their website. I got an email receipt after the order. They sent me an ups notice when it shipped. Also, I asked for an email when the brass was available. They sent me an email when the brass was available (about 4 months later).

Ken

Post the website link. Was it Bertram USA?

 

[Ku-winda]

I have direct email for a couple of their USA execs and will DM you when I get home later this evening - that way you can go straight to the source.

 

[uplander01]

I’ve ordered from him multiple times, no problems at all.

 

[Rafiki]

If you're looking for Bertram brand brass, best to go through a reputable site like Graf's or Midway.

Actually, I'm not looking specifically for Bertram Brass, I'm looking for a particular case that I've only found with Bertram. I've heard some not too complimentary things about Bertram brass but really don't have much choice. Midway and Graff's do not have what I need. I would like Starline but they said they do not make it and will not special order; that leaves me with Bertram USA.

 

[Rafiki]

Post the website link. Was it Bertram USA?

Yes.

Bertram Brass USA

bertrambrass.com

 

[Hogpatrol]

Actually, I'm not looking specifically for Bertram Brass, I'm looking for a particular case that I've only found with Bertram. I've heard some not too complimentary things about Bertram brass but really don't have much choice. Midway and Graff's do not have what I need. I would like Starline but they said they do not make it and will not special order; that leaves me with Bertram USA.

What are you requiring? There may be other vendors or someone on this site may have some.

 

[Kdgj]

Yes this was Bertram brass USA.
https://bertrambrass.com/

Ken

 

[SETH RINGER]

THERE FAQ PAGE SAYS THEY DON'T HAVE TIME FOR PHONE CALLS. I GET THAT. I'M NOT AS GUN SHY AS SOME, IF THEY HAD WHAT I NEED I WOULD HIT "BUY IT NOW".

 

[Bowhunter806]

Buy from Richie at Bertram frequently. They seem to have very hard to find brass. I never have an issue with it, andIbget pretty good life out of it. During Covid they were one of the few places I could rely on to find brass.

 

[Certus]

I've heard some not too complimentary things about Bertram brass but really don't have much choice.

This is oft repeated but now well a thing of the past.

 

[30.06king]

I've heard some not too complimentary things about Bertram brass but really don't have much choice.

This is oft repeated but now well a thing of the past. ( Quote by Certus )

I hope Bertram have resolved the past issues and complaints of poor brass quality. Possibly there is reason to think so.
An Austarlian friend of mine visited Bertrams recently and obtained some sample brass for one of his favourite handloading calibres. Brass in this cal is also made by other ( American ) manufacturers. He did some weight comparisons of the brass and found Bertrams the heaviest of all. He had to drop charge weights when loading to keep pressures safe. I have no report of whether brass longevity has improved but his experience may indcate Bertram is now producing stronger brass that is heavier ( denser ? ) than previuosly. For anyone obtaining currently maunfactured Bertram brass it would pay to check internal volume and adjust powder charge weights accordingly.

 

[rhoward252]

I have direct email for a couple of their USA execs and will DM you when I get home later this evening - that way you can go straight to the source.

@Ku-winda I ordered some brass from BBUSA a month ago today. Other than the charge to my card and an auto-emailed receipt, I've had no correspondence from them, nor have I received my brass. I've emailed the address that is provided on their website twice asking for an update with no reply. I don't mind waiting if necessary, but I'm beginning to wonder if they will follow through. I would appreciate it if you could send me the email addresses that you mentioned so I can try to get a reply before I pursue a fraud claim through my credit card. Thx - Jake

 

[wesheltonj]

Going out of business sale. Hope everyone gets their orders.

 

[Hogpatrol]

Updated website says everything must go - final sale.

Bertram Brass USA

bertrambrass.com

 

[cwhuntsalot]

I have a website verification app on my computer. it rates BertramBrass.com 64.5/100. Known, vetted, low risk. I'm sure there are other apps. This one is https://www.scam-detector.com/validator/ I use it often. If a site rates 50 or higher I trust it.

I'm sorry I just found this today. I can't afford to buy at once all the brass I want. I make cartridge display boards so I'm always running low on something. There are about 20 different cartridges they have I need to bring my inventories up to a comfortable level.

After scouring the website I think this is one I'm not going to trust. website is very basic, no end date for "final sale", no phone, no customer service, terms and conditions non-existent, shipping and payment options only available after entering your address-BIG RED LIGHT FOR ME.

I've been searching for years for 360 #2 NE, but I'm going to pass. Listen to that little voice before you commit your hard earned money.

 

[rhoward252]

I know this thread is old. What are the opinions of those reading? Exactly one month with no communication from BB USA other than an auto-receipt for the charge to my card. No response to 2 emails asking for an update. Do I wait longer? Or file a fraud report? Ultimately, I want the brass, but it i have no desire to get screwed out of the several hundred dollars that was charged to my card.