Bert, I'm still a Barnes guy and Barnes is still my go-to bullet. I started this thread because I was so surprised with what I saw at Cabela's.
And as for petal's falling off, in fairness, it's considered a failure because Barnes says they won't fall off . . .
I own a small business. If something isn't right, I want to know about it. We can always do better, and I don't take it as slander when someone tells me they had a bad experience. It pushes me to do better. Hopefully the same philosophy applies at Barnes.
I'm with you 100%. If we don't get feedback about our mistakes, we don't get the opportunity to improve. I really hope this is a one-off deal. I'd hate to be unable to trust Barnes. While it won't affect me, if they become unreliable, somewhere along the line, my descendants are going to use up the 1000 .308 168g TSX's I've got set aside. They may go through my somewhat more modest stock of TSX and flat-tipped solids for my 404 eventually as well. You could say I believe they make (made) good bullets and I didn't want to have to worry about it.
What you have said isn't slander: truth is an absolute defense. If they sent out crap ammo, that isn't OK. If it becomes a habit, that is a real problem. But, d espite best efforts, bad ammo slips though and we all need to check each round that will be used for self defense or dangerous game.
I suppose if the bullets are measured against the claim that the petals never fall off, then it in all fairness should be considered a failure. But we are looking at a very modest failure in a small percentage of bullets: most of them shoot through, which is what I want. Some stay in the animal and are recovered. Almost all of them are intact. Then there are the few overall that are recovered with a broken petal. It isn't perfection, but I haven't found a bullet closer to perfection yet. And they've never failed me. Nor are the bullets recovered with a broken petal a critical failure since it was extracted from a dead animal.
What matters most is how they handle the situation. I like things to go right 100% of the time, but in human endeavors, that doesn't happen. If they own the mistake, replace the ammo no fuss- that to me is great. Of course, I don't want to do business with a company that makes a habit of doing a bad job, even if that company does a great job of making it right. At this point, I am looking at a lot of good personal experience against a single second-hand bad experience. In the interest of full disclosure, I've never purchased Barnes ammo, only Barnes projectiles. I still look forward to hearing what they do with this: it is a test of a company's character and that matters to me.