After seeing some good feedback on AH, I decided to send my CZ 550 bolt handle into Skip at Baldwin Bolt Jeweling. I called ahead of time, then sent the bolt in. It arrived somewhere around Jan 4th. By the end of January I had not heard anything, so I shot Baldwin an email to confirm he had received it. He confirmed and stated he should have it out in 2 weeks. Three weeks went by and I contacted him again, this time by phone. He stated it should ship by the end of the next week. Again, a few weeks went by, no bolt, no correspondence. I emailed him and was told it should ship “this week”. Didn’t happen. I emailed and called again, no response, two more weeks go by. After that I emailed him again to let him know that I will be going to Africa in the coming months, and the gun will still have to be sent to another gunsmith out of state as soon as I get the bolt back. I kindly requested he send the bolt back immediately, regardless of the progress made, and that I would pay him for whatever work he had done. NO RESPONSE. It has been weeks since. I have tried calling and emailing with no response.
If anyone knows him that could lend a hand, it would be very appreciated. I do hope that he is not enduring some kind of medical hardship.
What should I do next?
Very hard to do anything when an out of state business will not answer the phone or email…