So, I hired a taxidermist to deal with the import of my trophies from Africa into Canada—Pearson in Toronto.
Today, I was hit with a $1,800 bill for storage fees. I’ll still have brokerage and other fees, I assume.
I asked for a detailed invoice and I was provided an invoice from Swissport, which the taxidermist paid and I’ve now reimbursed them for.
The swissport invoice says the arrival date was May 25. It has a $1,600 charge for “general cargo” storage from May 28-June 16. There’s $200 for terminal fees and a can fee.
The taxidermist’s office is saying the charges are unusually high but that’s because it didn’t clear customs until June 14. The taxidermists says they spoke with customs who said the CITES document for a mountain zebra was misplaced by CBSA (Canada customs).
Why would the taxidermist contact CBSA, and not the brokerage they hired (Cole International).
My concern is that the additional cargo storage fees are due to a mistake by the brokerage which I’m paying for.
However, not understanding the process I don’t want to push the issue too hard as I understand if it’s something out of the taxidermist’s control.
For instance, wouldn’t CBSA contact the brokerage immediately and say it’s missing the CITIES document? If the process was delayed bud CBSA wouldn’t they put someone on notice?
Thoughts?
Today, I was hit with a $1,800 bill for storage fees. I’ll still have brokerage and other fees, I assume.
I asked for a detailed invoice and I was provided an invoice from Swissport, which the taxidermist paid and I’ve now reimbursed them for.
The swissport invoice says the arrival date was May 25. It has a $1,600 charge for “general cargo” storage from May 28-June 16. There’s $200 for terminal fees and a can fee.
The taxidermist’s office is saying the charges are unusually high but that’s because it didn’t clear customs until June 14. The taxidermists says they spoke with customs who said the CITES document for a mountain zebra was misplaced by CBSA (Canada customs).
Why would the taxidermist contact CBSA, and not the brokerage they hired (Cole International).
My concern is that the additional cargo storage fees are due to a mistake by the brokerage which I’m paying for.
However, not understanding the process I don’t want to push the issue too hard as I understand if it’s something out of the taxidermist’s control.
For instance, wouldn’t CBSA contact the brokerage immediately and say it’s missing the CITIES document? If the process was delayed bud CBSA wouldn’t they put someone on notice?
Thoughts?